Senior Server & Network Engineer

Regional Technical Lead, Consultant, I.T. Manager

Seasoned Engineer offering 20+ years of progressive professional and technical experience designing, building and supporting heterogeneous environments primarily focused on providing first class service and partnering with business and technical teams to meet operational goals.

Overall expertise: Wintel Server design, build, documentation and support for multiple iterations of Microsoft OS versions including NT, 2000, and 2003 in large-scale, highly available environments - 200+ servers, 5000+ users, 24x7 operations.

Specific expertise: Diverse experience in an array of supporting technologies including, but not limited to, VMWare virtual machines, Backup technologies (NetBackup, ArcServe), Antivirus technologies (McAfee ePO, Symantec), Application delivery via Citrix, Microsoft Cluster server. Additional and significant experience in regulated environments including FDA regulatory requirements, CSV methodologies, and SOX audit compliance.

Professional Experience

Johnson & Johnson

Fort Washington, PA   2000 - Present

Architecture & Engineering Technical Lead, Mid-Atlantic Region


    Design and Support

  • Project lead and technical lead for multiple projects requiring direct involvement in the architecture, implementation, documentation and operational support of multi-tier, multi-server application environments.
  • Design, build, and operational support of multi-tier VMWare environment for development and production servers for a wide variety of business clients.
  • Design, build, and operational support of a validated, multi-tier Citrix server environment for manufacturing floor operations utilizing thin clients.
  • Design, build, and operational support for security patch management systems, server health monitoring systems, anti-virus update systems.
  • Design and build of a multi-tier Microsoft cluster with attached SAN storage with Oracle Fail Safe to support pharmaceutical manufacturing operations.
  • Design and build of a multi-tier, multi-site chromatography server environment

    Technical Expertise

  • 3rd Level support for 200+ Windows 2000 and Windows 2003 application servers supporting daily operations for 3000+ users in a 24x7 facility.
  • 3rd Level support for a variety of other technical issues in the J&J enterprise including Active Directory, Clusters, Forensics, Post-Outage Review troubleshooting and analysis, etc.
  • Co-authored Johnson & Johnson's internal white paper on migrating from NetWare to Windows 2000 Active Directory.

    Leadership

  • Project lead and/or technical lead on a large variety of efforts for multiple sites and multiple operating companies.
  • Direct the work of consultants and FTE's in the absence of my manager.
  • Represent my operating company's interests on a variety of internal advisory boards and initiatives.

Alliance Consulting

Philadelphia, PA   2000-2005

Consultant, Client: Johnson & Johnson

    Design & Support

  • Designed and implemented the upgrade of a NetWare server infrastructure environment for the ten primary file servers at three facilities in two countries.
  • Provided post-project daily operational support for two US-based facilities including directory services, printing, security and 3rd level application support for 3000+ users, 200+ file and application servers, 200+ regulated systems.

    Technical Expertise

  • Supported primary file servers on NetWare and additional application servers hosted on Windows NT and Windows 2000.
  • Provided daily operational support for security compliance, backups, antivirus, security patching, and documentation.

    Leadership

  • Project & Technical lead for the multi-site NetWare upgrade effort
  • Scheduled and directed the work of multiple team members at three facilities in two countries for the upgrade project

Lias Technologies & Logical Computer Services

Chicago, IL   1999-2000

Consultant, Client: R. R. Donnelly & Sons

    Design & Support

  • Member of technical team that designed and implemented the multi-national upgrade of multiple NetWare servers at financial and manufacturing facilities

    Technical Expertise

  • 3rd level support of directory services and file server issues during the migration and upgrade project

    Leadership

  • Worked as team leader for several facility upgrades and directed the work of team members, partnered with the facility support staff, and reported progress and status to company management.

RHI Consulting

Indianapolis, IN   1998-1999

Consultant, Client: First Chicago/NBD Bank

    Design & Support

  • Project lead and technical lead for the first installation of Windows workstations and NetWare servers in 100+ bank branches throughout Central and Southern Indiana

    Technical Expertise

  • Manager and engineer for the team that provided all daily server and workstation support for the branches after the installation of new devices.

    Leadership

  • Team leader for system engineers and desktop support technicians for the central and southern Indiana team.

Nextel Communications

Cincinnati, OH; Seattle, WA; McLean, VA.   1994 - 1997

LAN Administrator, Senior LAN Administrator, I.T. Manager

    Design & Support

  • Designed, built, and supported the primary file & print servers, application servers and remote access devices

    Technical Expertise

  • Served as project lead for data center buildout and for the technical requirements for three separate relocations of departments to the new headquarters facility

    Management

  • IT Manager supporting all IT functions for the corporate headquarters
  • Up to 20 direct reports during various project phases
  • Budget and personnel responsibilities for my department

Entex Information Services

Erlanger, KY.   1992 - 1993

System Integrator, Team Lead, LAN Administrator

    Technical Expertise

  • Lead system integrator building workstations and servers to customer specifications and standards.
  • Primary technician for all customer Novell NetWare server builds

    Leadership

  • Team lead for the configuration group responsible for complex customer builds - NetWare, OS2, AIX, dual-boot and multi-boot systems

Recent Awards & Recognition

    Johnson & Johnson Encore Awards

  • Gold Award - Resolved J&J connectivity issue
    (Customer Focus, Decisiveness, Achieve Results)
  • Gold Award - Active Directory & World-Wide ID account alignment
    (Judgment, Achieve Results)
  • Gold Award - Standards & Security Compliance
    (Strategic Thinking, Judgment, Decisiveness, Achieve Results)
  • Gold Award - Las Piedras Chromatography Empower Upgrade
    (Judgment, Decisiveness, Achieve Results)
  • Gold Award - Data Center Consolidation project work
    (Customer Focus, Business Acumen, Achieve Results)
  • Silver Award - IIS Server Recovery
    (Cusomter Focus, Judgment, Achieve Results)
  • Silver Award - Lancaster Liquids Development Environment
    (Customer Focus, Achieve Results)
  • Bronze Award - Windows NT retirement work
    (Achieve Results)

Education

  • B.A. Education - Cincinnati Christian University, Cincinnati, OH

Certifications

    Current

  • Microsoft MCSE
  • Microsoft MCP
  • ITIL

    Former

  • Novell NetWare 3 CNA/CNE, NetWare 4 CNA/CNE, NetWare 5 CNA/CNE
  • Novell NetWare ECNE/MCNE - Connectivity, NetWare/Windows NT Integration

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